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Toner fog or background shading appears on the page
Try one or more of the following:
MAKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE
Reinstall or replace the defective toner cartridge.
MAKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE
Replace the worn or defective transfer module.
MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE
Replace the word or defective photoconductor unit.
MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser.
MAKE SURE THE PRINTER HAS RECALIBRATED RECENTLY
Perform color adjust from the Quality menu.
MAKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF‑WHITE BACKGROUND
Check the application settings.
MAKE SURE NO TONER IS IN THE PAPER PATH
Contact customer support.
Toner rubs off
Try one or more of the following:
Troubleshooting 332
- X950 Series 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Safety information 7
- Learning about the printer 9
- Printer configurations 11
- Basic model 12
- Configured models 12
- Fully configured model 13
- Using the ADF 14
- Using the scanner glass 14
- Learning about the printer 15 15
- Understanding the home screen 16
- 123.123.123.123 16
- Features 18
- Sample touch screen 18
- Other touch-screen buttons 19
- Touch To 20
- Reset values on the screen 20
- Setting up Scan to Network 22
- Setting up My MFP 23
- Understanding WS‑Scan 23
- Additional printer setup 25
- Installing internal options 26
- Installing a memory card 28
- Additional printer setup 29 29
- 1 Access the system board 30
- 2 Unpack the card 30
- 1 Plastic pins 31
- 2 Metal pins 31
- 3 Unpack the ISP kit 32
- Additional printer setup 33 33
- Additional printer setup 36 36
- Removing a printer hard disk 38
- Installing hardware options 40
- Installing optional trays 41
- Additional printer setup 42 42
- Attaching cables 43
- Verifying printer setup 44
- Printing a network setup page 45
- For Windows users 46
- For Macintosh users 46
- Setting up wireless printing 47
- In Windows 8 57
- In Windows 7 or earlier 57
- Use both sides of the paper 59
- Avoid paper jams 59
- Print in black and white 60
- Adjusting Sleep Mode 61
- Using Hibernate Mode 62
- Recycling 63
- 1 Pull the tray out 65
- Envelopes 73
- Transparencies 73
- Linking and unlinking trays 75
- Configuring a custom name 76
- Smoothness 77
- Moisture content 77
- Grain direction 78
- Fiber content 78
- Unacceptable paper examples 80
- Supported paper sizes 81
- • 76.2–296.93 x 76.2– 82
- • 297.18–320.29 x 76.2– 82
- • 320.55–609.6 x 76.2– 82
- • 609.85–1219.2 x 76.2– 82
- Finisher 84
- Paper transport 85
- Finisher standard bin 86
- Bin 2 (booklet‑maker) 86
- Setting the finisher exit bin 87
- Printing 88
- Printing from a mobile device 89
- Printing from a flash drive 90
- Printing on specialty media 92
- Tips on using envelopes 93
- Tips on using labels 93
- Tips on using card stock 94
- Printing information pages 95
- Making copies 97
- Copying film photos 98
- Copying on specialty media 98
- Customizing copy settings 99
- Copying different paper sizes 100
- Reducing or enlarging copies 101
- Adjusting copy quality 101
- Collating copies 102
- Placing information on copies 104
- Canceling a copy job 104
- Copy from 105
- Sides (Duplex) 106
- Darkness 106
- Advanced Options 107
- Save As Shortcut 107
- E-mailing 108
- Creating an e-mail shortcut 109
- E-mailing a document 110
- Customizing e-mail settings 111
- Canceling an e-mail 112
- Understanding e-mail options 112
- Resolution 113
- Page Setup 114
- Scan Preview 114
- ADF Scanner glass 115
- Initial fax setup 116
- Choosing a fax connection 117
- Connecting to a DSL service 118
- Setting the date and time 120
- Creating shortcuts 121
- Sending a fax 122
- Sending a fax using shortcuts 123
- Customizing fax settings 124
- Canceling an outgoing fax 125
- Understanding fax options 126
- Holding and forwarding faxes 128
- Scanning 130
- Scanning to an FTP address 131
- Understanding FTP options 132
- Scanning to a flash drive 135
- Original Size 136
- Scanning 138 138
- Understanding printer menus 139
- Supplies menu 140
- Paper menu 142
- Paper Size/Type menu 143
- Configure MP menu 146
- Substitute Size menu 146
- Paper Texture menu 146
- Paper Loading menu 148
- Custom Types menu 150
- Custom Names menu 150
- Custom Scan Sizes menu 151
- Universal Setup menu 151
- Bin Setup menu 152
- Reports menu 153
- Network/Ports menu 154
- Network Reports menu 156
- Network Card menu 156
- TCP/IP menu 157
- IPv6 menu 158
- Wireless menu 159
- AppleTalk menu 159
- Standard USB menu 160
- Parallel [x] menu 162
- Serial [x] menu 164
- SMTP Setup menu 166
- Security menu 167
- Confidential Print menu 169
- Disk Wiping menu 169
- Security Audit Log menu 171
- Set Date and Time menu 171
- Settings menu 173
- Copy Settings menu 182
- Fax Settings menu 187
- E‑mail Settings menu 197
- FTP Settings menu 202
- Scan Settings 206
- Print Settings 209
- Setup menu 211
- Job Accounting menu 213
- Finishing menu 214
- Quality menu 216
- Utilities menu 220
- PostScript menu 221
- XPS menu 221
- PDF menu 221
- PCL Emul menu 222
- HTML menu 224
- Image menu 225
- Booklet Adjustments menu 226
- Help menu 227
- Disposing of a hard drive 228
- Erasing non‑volatile memory 229
- Using the Embedded Web Server 230
- Maintaining the printer 231
- Cleaning the scanner glass 232
- Cleaning the printhead lenses 233
- Locate the printhead wipers 234
- Maintaining the printer 234 234
- 6 Close the cover 235
- 8 Close the front door 236
- Emptying the hole punch box 237
- Storing supplies 238
- Ordering parts and supplies 239
- Ordering a waste toner bottle 240
- Ordering staple cartridges 240
- Ordering a maintenance kit 240
- Replacing parts and supplies 241
- 3 Lower the cover 242
- Maintaining the printer 243 243
- Maintaining the printer 244 244
- Maintaining the printer 245 245
- 11 Close the cover 246
- Replacing a toner cartridge 247
- 7 Close the front door 249
- 1 Turn the printer off 249
- 2 Open the front door 249
- Maintaining the printer 250 250
- 7 Lower the cover 251
- 10 Close the cover 252
- 12 Close the front door 253
- 13 Turn the printer back on 253
- Replacing a staple cartridge 254
- Maintaining the printer 255 255
- 7 Close door G 256
- 1 Open door G 256
- Maintaining the printer 257 257
- Maintaining the printer 258 258
- Maintaining the printer 259 259
- Maintaining the printer 260 260
- 10 Close door G 261
- Moving the printer 262
- Administrative support 263
- Viewing reports 264
- Clearing jams 265
- Paper tray recommendations 265
- Paper recommendations 265
- Clearing jams 266 266
- 201–202 paper jams 267
- 203 paper jam 268
- 230 paper jam 269
- 231 paper jam 270
- 24x paper jam 271
- Paper jam in Tray 1 272
- 2 Open the specified tray 273
- 4 Close the tray 273
- Paper jam inside the tray 274
- 2 Open the top cover 276
- 250 paper jam 277
- Paper jam in door A 278
- Paper jam in door H 280
- Paper jam in door G 281
- 2 Lift cover G1 lever 282
- 9 Close door G 283
- 1 Open cover F 284
- 3 Close cover F 284
- 455 staple jam 285
- 5 Close the staple guard 286
- 8 Close the stapler door 286
- 28y.xx paper jams 287
- Troubleshooting 288
- Load [src] with [size] 292
- Load [src] with [type] [size] 292
- Load staples 293
- 36 Printer service required 296
- 53 Unformatted flash detected 298
- 54 Network [x] software error 298
- 54 Serial option [x] error 298
- 88.xx [color] cartridge low 303
- 280.06 Paper missing 303
- Solving printing problems 304
- AKE SURE COLLATE IS SET TO ON 307
- Solving copy problems 308
- CHECK THE DOCUMENT PLACEMENT 310
- CHECK THE PAPER SIZE SETTING 310
- Solving scanner problems 311
- Solving fax problems 313
- ESEND THE DOCUMENT 316
- EPLACE THE CARTRIDGE 316
- Solving option problems 317
- HECK THE CABLE 319
- Solving paper feed problems 320
- URN ON JAM RECOVERY 321
- HECK THE GUIDES 321
- HECK THE PAPER SIZE SETTING 321
- HECK THE PAPER GUIDES 323
- HECK THE PAPER TYPE SETTING 326
- HECK THE PAPER 328
- Solid color pages 329
- HECK THE PAPER TYPE 330
- CHECK THE PAPER TYPE SETTING 334
- FAQ about color printing 334
- Contacting customer support 337
- Product information 338
- Edition notice 338
- Trademarks 339
- Modular component notice 340
- Licensing notices 340
- Noise emission levels 340
- Static sensitivity notice 341
- ENERGY STAR 341
- Temperature information 342
- Power consumption 342
- Radio interference notice 343
- Uso del prodotto in Svizzera 346
- Industry Canada (Canada) 347
- Notices 349 349
- Statement of Limited Warranty 350
- Extent of limited warranty 351
- Limitation of liability 351
- Patent acknowledgment 352
- Numerics 353
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