S510 Series User's GuideOctober 2011 www.lexmark.comMachine type(s):4448Model(s):S510 Series: 201, 20E
What are you looking for? Find it hereTelephone support In the US, call us at:1‑800‑395‑4039Monday–Friday (8:00 AM–11:00 PM ET), Saturdayand Sunday (1
19 It may take a few minutes for your computer to recognize the new settings. To check the status of your network:a Right‑click the Wireless Network C
For Macintosh users1From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.2 Double‑click Wireless Se
Switching between USB, Ethernet, and wireless connections (Windows only)You can change the way you access your printer, depending on your needs. The f
If the printer is currently set up for wireless1 Attach a USB cable to the computer and to the printer.2 Wait a moment for Windows to locate the drive
Using the printer wirelesslySelect the connection type that describes how you currently access your printer:If the printer is currently set up locally
3 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessingthe printer over a wireless connection
2 Identify the printer:a On the computer that is attached to the printer, open the printers folder:1 Click , or click Start and then click Run.2 In t
Configuring securitySimple wireless networks require WEP keys or a WPA/WPA2 passphrase, or may not have any security at all.More‑advanced wireless net
Configuring 802.1X AuthenticationThe information you must complete is dependent on the 802.1X security mechanism you select. Some require usernames, p
For Windows users1Close all open software programs.2 Insert the installation software CD.If the installation dialog does not appear after a minute, th
Use the To3 Paper guides Keep paper straight when feeding.4 Paper support Load paper.5 Paper guide adjustment lever Adjust the paper guides.6 ADF exit
For more information on accessing the wireless settings and determining the WPS capability of your access point, seethe documentation that came with t
What is a network?A network is a collection of devices such as computers, printers, Ethernet hubs, access points, and routers connectedtogether for co
There are many different ways a network can be set up. Four common examples appear below.Note: The printers in the following diagrams represent printe
Scenario 3: Wireless network with no Internet access• Computers and printers connect to the network using a wireless access point.• The network has no
The USB port on the computer and on the printer are each marked with .Note: Do not connect the USB cable until prompted to do.1 If the USB port at th
In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with awireless print server.Infrastructure Ad
How can I improve wireless signal strength?A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If th
How can I make sure my computer and printer are connected to the samewireless network?If the printer is not on the same wireless network as the comput
In Mac OS X version 10.4 or earlier1 From the Finder, navigate to:Applications > Internet Connect > AirPortThe SSID of the network that the comp
How do I find the MAC address?Network devices have a unique hardware identification number to distinguish them from other devices on the network.This
Use the To17 USB port Connect the printer to a computer using a USB cable.Warning—Potential Damage: Do not touch the USB port except when plugging in
What is TCP/IP?Networks are able to function when computers, printers, and other devices are able to send data to each other, eitherthrough cables or
What is a key index?An access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the networkat a time, h
Maintaining the printerMaintaining ink cartridgesIn addition to the following tasks that you can perform, your printer performs an automatic maintenan
Cleaning the printhead nozzlesIf you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improvethe
Cleaning the scanner glassClean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you seemarks or s
• Keep the printer in an upright position to prevent the ink from leaking.• Avoid severe jarring movements.Maintaining the printer 125
TroubleshootingBefore you troubleshootUse this checklist to solve most printer problems:• Make sure the power cord is plugged into the printer and int
3 To confirm the setting, press the left or right arrow button to scroll to Yes, and then press .Software did not installIf you encountered problems
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOBNote: This solution applies to Macintosh users only.1 With a document open, choo
Printer is printing blank pagesBlank pages may be caused by improperly installed ink cartridges.REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN
Ordering and replacing suppliesOrdering ink cartridgesLexmark S510 Series models (except Lexmark S519)ItemReturn Program cartridge1Regular cartridge2B
Cannot delete documents from the print queueIf you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the comp
Understanding printer messagesAlignment ProblemTry any of the following:• Check the ink cartridges.1 Open the printer, and then remove and reinstall t
Communication ErrorThe printer cannot communicate with the requested destination. Try one or more of the following:• Make sure your printer and comput
• Turn the printer off, then wait about 10 seconds, and then turn the printer back on.Note: Make sure the printer is not in Sleep mode. Press and hold
Memory Device ErrorTry one or more of the following:• Remove the memory device, and then reinsert it into the card slot or USB port.• Touch OK or pres
2 Remove the printhead.3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint‑free cloth.4 Reinsert the print
2 Insert the printhead, and then close the latch until it clicks into place.Note: Make sure to install the ink cartridges into the printhead. For more
4 Remove the unsupported printhead.5 Insert the supported printhead, and then close the latch until it clicks into place.Note: Make sure to install th
Scanned Document Too LongThe scan job exceeds the maximum number of pages. Press to clear the message and cancel the current scan job.Scanner Disabl
• “Paper jam in the duplex unit” on page 142• “Paper jam in the ADF (select models only)” on page 143• “Paper or specialty media misfeeds” on page 146
• For best results, use only genuine Lexmark ink cartridges.Using genuine Lexmark ink cartridgesLexmark printers, ink cartridges, and photo paper are
4 Reattach the jam clearance cover until it clicks into place.1 25 Close the printer.6 Touch OK or press , depending on your printer model.Paper jam
1 Remove the paper support.2 Firmly grasp the paper, and then gently pull it out.Note: Make sure all paper fragments are removed.Troubleshooting 141
3 Reattach the paper support until it clicks into place.4 Touch OK or press , depending on your printer model.Paper jam in the duplex unitNote: The p
2 Firmly grasp the paper, and then gently pull it out.Note: Be careful not to tear the paper while removing it.3 Reinsert the duplex unit until it cli
Check the ADF1 Press the ADF button, and then open the ADF cover.Scenario 1 Scenario 221212 Firmly grasp the paper on both sides, and then gently pull
3 Close the ADF cover.4 Touch OK or press , depending on your printer model.Check under the ADF tray1 Remove the ADF tray.2 Firmly grasp the paper on
3 Reattach the ADF tray until it snaps into place.4 Touch OK or press , depending on your printer model.Paper or specialty media misfeedsThese are po
CHECK MINIMUM PRINT SETTINGSUnless you are using the borderless feature, use these minimum print margin settings:• Left and right margins:– 6.35 mm (0
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLEDALIGN THE PRINTHEADCLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLESNote: If these solutions do not remove
CHECK YOUR COMPUTER PERFORMANCEYou may need to change how your computer manages resources and processes.For more information on improving computer per
If your ink cartridge comes with a twist cap, then remove the cap.1 2 32 Insert each ink cartridge. Slide your finger along the ink cartridge until th
MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECTCORNERPartial copies or scans of documents or photosIf the &
MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTERFax troubleshooting• “Fax troubleshooting checklist” on page 151• “Cannot send
Cannot send faxesIf the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:MAKE SURE THAT YOU HAVE REGI
Make sure that the dial prefix entered in the printer is correct for your network.1 From the printer control panel, navigate to: > Setup > >
MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODEIf you set the printer to receive faxes manually (Auto Answer Off), then you need to press the c
Error Message: What it indicates: Possible solutions:Unsupported CompressionThe fax modem of the receiving faxmachine does not support datacompression
Error Message: What it indicates: Possible solutions:No AnswerAuto Answer may have been turned offon the receiving fax machine.• Verify the number, an
Notes:• Your port may be working fine, but certain conflicts can occur with multiple USB devices. Try disconnectingone of your other USB devices.• If
4 Watch the Device Manager window while connecting a USB cable or another device to the USB port. The windowrefreshes when the Device Manager recogniz
• Your SSID is correct.Print a network setup page to verify the SSID the printer is using.If you are not sure if your SSID is correct, then run the wi
Paper Paper sizeLexmark Photo Paper• Letter• A4• 4 x 6 in.• LLexmark PerfectFinish Photo Paper• Letter• A4• 4 x 6 in.• LNotes:• Availability may vary
CHECK YOUR WEP KEY OR WPA PASSPHRASEIf your access point is using WEP security, then the WEP key should be:• Exactly 10 or 26 hexadecimal characters.
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT• See if you have access to the Internet by opening your Web browser and accessing any site.•
In Mac OS X version 10.4 or earlier1 From the Finder, navigate to:Applications > Internet Connect > AirPortThe SSID of the network that the comp
If you see this message again after you have waited long enough for the printer and the laptop to attach to thenetwork, then there may be a problem wi
MAKE SURE THE WIRELESS PORT IS SELECTEDNote: This solution applies to Windows users only.1 Click , or click Start and then click Run.2 In the Start S
If you would like to have the ability to connect to your local network and to a VPN at the same time, then requestthe system support person for the VP
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORKMost wireless networks use a DHCP server (Dynamic Host Configuration Protocol) built in to the
NoticesProduct informationProduct name:Lexmark S510 SeriesMachine type:4448Model(s):S510 Series: 201, 20EEdition noticeOctober 2011The following parag
UNITED STATES GOVERNMENT RIGHTSThis software and any accompanying documentation provided under this agreement are commercial computersoftware and docu
The manufacturer is not responsible for radio or television interference caused by using other than recommendedcables or by unauthorized changes or mo
Using the printer control panel buttons and menusReplacing the language sheetA language sheet is used to label buttons on the printer control panel. L
Waste from Electrical and Electronic Equipment (WEEE) directiveThe WEEE logo signifies specific recycling programs and procedures for electronic produ
ENERGY STARAny Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protecti
Sleep ModeThis product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by loweringpower consumption during exten
Notice to users of the US telephone network: FCC requirementsThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number orany other number for which charges exc
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecomcustomers.Some parameters required for compli
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits and on radioequipment and telecommunicati
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris cellesrisquant d'altérer
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available uponrequest from the Authorized Repre
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav ogøvrige relevante krav i direktiv 1999/5/
7 Raise the printer control panel until it clicks into place.8 Close the printer, and then fully extend the paper exit tray.Using the printer control
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliveryour product to the Remarketer or
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the productthat caused the damages. T
IndexNumerics2‑sided, fax setting 78802.1X authentication 108Aad hoc SSID 98WEP 98ad hoc network 114ad hoc wireless network adding a printer 100
conserving energy, ink, and paper 7conserving paper 20contact list setting up 80, 81contact list, e‑mail creating 64setting up 64Continue button
Fax Mode Unsupported 154Fax Modem Error 155No Answer 156No Caller ID 156Phone Line Busy 155Phone Line Error 155Phone Line is connected to theinc
interference wireless network 116IP address 119, 120configuring 97IP address of computer finding 120IP address of printer finding 120IP address,
phone book setting up 80, 81phone plug 73phone splitter 71photo cards 33photo/glossy paper 34photos making borderless copies 52scanning for edit
reports fax history 89reports, fax setting 78request certificate 108resetting to factory defaults 21resuming print job 49retrieving failed faxes
tips for copying 51e‑mailing 66printing 36receiving faxes 83scanning 57sending faxes 82transmission report, fax 89transmit key WEP 107transpar
wired (Ethernet) networking forWindows 108wireless 118Macintosh 103network indicator light 95printer does not print 158troubleshooting 158wirele
Use To5 Keypad In Copy mode or Photo mode:Enter the number of copies or prints you want to make.In Fax mode:• Enter fax numbers.• Operate an automated
ContentsSafety information...6About your printer...
13 Black Switch to black‑and‑white mode.14 StartStart a job, depending on which mode is selected.15 Cancel• Cancel a print, copy, scan, or fax job in
3 From the printer control panel, navigate to: > Setup > > Device Setup > > Screen Brightness > 4 Press the up or down arrow but
Using shortcutsWhat are shortcuts?A shortcut is a way to quickly accomplish printing, copying, scanning, e‑mailing, or faxing tasks with the printer.
Getting startedDuring installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcutsduring installat
Using shortcuts on the printerMake sure you have created a shortcut.From the printer control panel, navigate to: > Shortcuts > > select a s
Using the printer softwareMinimum system requirementsThe printer software requires up to 500MB of free disk space.Supported operating systems• Microso
If you did not install these additional programs during initial installation, then reinsert the installation software CD, runthe installation software
Use the ToPrinting Preferences When you click File > Print > Properties with a document open, a PrintingPreferences dialog appears. The dialog l
• To take advantage of the full features of your printer, select the custom install option during installation, andthen select all packages listed.Acc
Updating the printer softwareFor Windows users1 Click or Start.2 Click All Programs or Programs, and then select the printer program folder from the
Loading paper and original documents...31Loading paper...
3 Double‑click Uninstaller.4 Follow the instructions on the computer screen.Installing the printer softwareNote: If you installed the printer software
Loading paper and original documentsLoading paper1 Flex the sheets back and forth to loosen them.Do not fold or crease the paper. Straighten the edges
5 Close the paper feed guard.6 From the printer control panel, select or confirm your paper settings.Paper and specialty media guidelinesLoad up to Ma
Load up to Make sure that10 envelopes• The printable side of the envelope is faceup and the flapis on the left.• The paper guides rest against the edg
Load up to Make sure that25 sheets of photo/glossy paper• The printable or glossy side of the paper is loaded faceup.If you are not sure which side is
Loading original documents on the scanner glass1 Open the scanner lid and place the document facedown on the scanner glass.2 Close the scanner lid.Loa
PrintingTips for printing• Use the appropriate paper for your print job.• Select a higher print quality for better prints.• Make sure there is enough
Collating printed copiesWhen printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas gr
4 To change the current page order, select the Reverse page order check box.5 Click OK to close any printer software dialogs.6 Click OK or Print.For M
8 Adjust other settings as needed.9 Click Print.Printing on specialty mediaPrinting envelopesFor Windows users1With a document open, click File > P
Scanning documents for editing...60Scanning
Printing on labelsNotes:• Make sure the top of the label sheet feeds into the printer first.• Make sure the adhesive on the labels does not extend to
Printing on custom‑size paperFor Windows users1With a document open, click File > Print.2 Click Properties, Preferences, Options, or Setup.3 Naviga
Using a flash drive with the printerMake sure the flash drive contains files that are supported by the printer. For more information, see “Supported f
Printing photos from a PictBridge-enabled digital cameraPictBridge is a technology available in most digital cameras that lets you print directly from
Printing on both sides of the paper (duplexing)Printing on both sides of the paper (duplexing) automaticallyNotes:• The automatic duplex unit supports
9 From the Two‑Sided pop‑up menu, choose Long‑Edge binding or Short‑Edge binding.• For Long‑Edge binding, pages are bound along the long edge of the p
For Macintosh users1 From the Apple menu, navigate to:System Preferences > Print & Fax > select your printer2 Navigate to:Open Print Queue &
Creating a print queueFor Windows users1 From the Printer Tasks area, click Add a Printer.2 Follow the instructions on the computer screen.For more in
Changing the default printing modeTo conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less i
Resuming print jobsFor Windows users1Click , or click Start and then click Run.2 In the Start Search or Run box, type control printers.3 Press Enter,
Copy and scan troubleshooting...149Fax troub
For Macintosh users1Click the printer icon on the Dock.The print queue dialog appears.2 Choose the job you want to cancel, and then click Delete.Print
CopyingADF Scanner glassUse the ADF for multiple‑page documents.Note: The ADF is available only in select models. If youpurchased a printer without an
When you select color or black‑only printing, the light that corresponds to your choice comes on.7 Press .Note: The selected copy settings are reset
4 Press the left or right arrow button to set the copy quality.5 Press .Making a copy lighter or darker1 Load paper.2 Load the original document face
3 From the printer control panel, navigate to: > Copy > > Separator SheetsNote: Collate must be set to On for the separator sheets to be pl
4 Press the left or right arrow button to select the amount of background removal.5 Press .Making a two-sided (duplex) copyMaking a two‑sided (duplex
6 Select the copy mode:• Press to switch to color mode.• Press to switch to black‑and‑white mode.When you select color or black‑only printing, the
ScanningADF Scanner glassUse the ADF for multiple‑page documents.Note: The ADF is available only in select models. If youpurchased a printer without a
Scanning to a network computer1 Load the original document faceup into the ADF or facedown on the scanner glass.2 From the printer control panel, navi
Scanning photos for editingFor Windows users1 Load photo or photos facedown on the scanner glass.2 Click or Start.3 Click All Programs or Programs,
Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t
Scanning documents for editingAn Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.In
Scanning directly to e‑mail using the printer softwareMake sure you have set up your e‑mail settings before proceeding. For more information, see the
3 Click All Programs or Programs, and then select the printer program folder from the list.4 Navigate to:Printer Home > select your printer > Sc
Canceling scan jobsPress on the printer control panel, or click Cancel on the computer screen.Scanning 63
E-mailingSetting up the printer to e-mailSetting up the e-mail functionFor Windows users1Click or Start.2 Click All Programs or Programs, and then s
3 Navigate to:Printer Home > select your printer > Fax > Edit contact list > Select from Phone Book4 From the Phone Book field, choose a p
Tips for e‑mailing• Make sure to enter your e‑mail account information and set up the SMTP server before sending an e‑mail.• Make sure the printer is
FaxingCAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord providedwith this product or a UL Listed 26 AWG o
Setup 2: Printer is sharing the line with an answering machineConnected to the same telephone wall jackPHONELINEEXTLINETo connect:1 Connect the cable
To connect:Connect the cable from the wall jack to the port of the printer.Tips for this setup:• If you have only one telephone number on your line,
About your printerThank you for choosing this printer!We've worked hard to make sure it will meet your needs.To start using your new printer righ
Tips for this setup:• This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then makesure that y
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter.4 To connect a telephone to the printer
Scenario 4: Digital telephone service through a cable providerSetup 1: Printer is connected directly to a cable modemFollow this setup if you normally
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the houseFollow this setup if your cable provider activated the wa
Connecting the printer to a non‑RJ‑11 wall jackEXTLINETo connect:1 Connect one end of a telephone cable to the port of the printer.2 Connect the oth
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plugand connect the device to the port
EXTLINETo connect:Connect the cable from the wall jack to the port of the printer.Connecting the printer to a wall jack in GermanyThe German wall jac
Connect the printer to any of the N ports.EXTLINEPHONELINENFNTo connect:1 Connect one end of a telephone cable to the port of the printer.2 Connect
3 Press the arrow buttons to scroll to Fax Number, and then press .4 Enter your fax number or your telephone number, and then press .Setting the fax
From here You canRinging and Answering• Set the printer to receive faxes automatically or manually. TurnAuto Answer to On or Off.• Adjust the ringing
Conserving ink• Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and areideal for printing documen
Using the Printer Settings in Macintosh1From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder.2 Doub
Creating a contact list using the fax softwareFor Windows users1Click or Start.2 Click All Programs or Programs, and then select the printer program
Sending faxesADF Scanner glassUse the ADF for multiple‑page documents.Note: The ADF is available only in select models. If youpurchased a printer with
Tip:•You can send a broadcast fax to up to 30 recipients.Sending faxes using the computerFor Windows users1With a document open, click File > Print
Receiving faxes automatically1 Make sure that Auto Answer is on:From the printer control panel, navigate to: > Setup > > Fax Setup > &
Faxing FAQIf I skipped the fax setup initially, do I need to run the installer again to set up thefax?You do not need to run the installer again. You
What is my dialing prefix?The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number ortelephone n
How can I check the dial tone?A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line
How can I make sure that fax calls go to the printer and voice calls go to theanswering machine?To make sure the printer picks up incoming faxes, set
4 Enter the time you want to send the fax, and then press .5 Press to start scanning the document and to save the scheduled fax.The printer sends t
What are you looking for? Find it hereAdditional setup and instructions for using the printer:• Selecting and storing paper and specialty media• Loadi
How do I forward a fax?1 From the printer control panel, navigate to: > Setup > > Fax Setup > > Ringing and Answering > > F
NetworkingInstalling the printer on a wireless networkWireless network compatibilityYour printer contains an IEEE 802.11n wireless print server. Your
No SecurityIt is not recommended to use no security at all on a home wireless network. Using no security means that anyone withinrange of your wireles
Information you will need during advanced wireless setupThe Wireless Setup Utility does not detect the wireless network SSID for you during advanced w
Authentication type Encryption methodOpen Mode• None• WEPShared Mode WEPWPA Personal TKIPWPA2‑Personal• TKIP• AESWPA2‑Enterprise• TKIP• AES802.1X ‑ RA
Installing the printer on other computersOnce the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on th
Indicator light Printer statusBlinking green• The printer has been configured for an Ethernet network, but it cannot establish a connection with thene
b Enter the details about your wireless network.Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the documentation thatcam
Advanced wireless setupCreating an ad hoc wireless networkYou can set up an ad hoc network if you:• Do not have an access point or wireless router.• D
Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under“Available networks,” indicating that t
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